SECURITY, COOKIES & PRIVACY POLICY
Bioware is a brand name of Bioware Trading LLC. We respect the privacy rights of its online visitors (“you”, “your”, “yours”) and recognize the importance of protecting the information collected about them. We have adopted a corporate wide Privacy Policy that guides how we collect, store, and use the information that you provide us with. As part of our commitment to your privacy rights and security, our website has been certified by Cloudflare.
The following information is provided by Bioware Trading LLC to enable our online visitors to be fully informed of our Privacy Policies. By visiting bioware.me, you are accepting and consenting to the practices described in this Privacy Policy and the Terms and Conditions.
PRIVACY
Bioware Trading LLC have published this guide to help you understand how and why Bioware Trading LLC collect information from you, to whom such information is disclosed and what your rights are. You can access our website home page and browse our site without disclosing your personal data. However, when you register with Bioware Trading LLC you will be asked to provide certain information about yourself.
WHAT PERSONAL INFORMATION DO WE COLLECT FROM YOU AND HOW?
Bioware Trading LLC collects personal information in several ways when you place an order, or register for a service offered by Bioware Trading LLC. By registering, you are consenting to the collection of your personal data. If an order is placed with us, we need to hold personal information including your name, email address, phone numbers, home address, shipping and credit/debit card billing address(es) so that we can process and fulfill your order.
Saved card details will never be shared with third parties and will only be used to process your order, using our payment partner’s systems. Additionally, we may also obtain information as a result of authentication or identity checks. Sometimes we may ask for your telephone number. This number may be given to our courier for delivery services. These details allow us to process your order.
HOW DO WE USE YOUR INFORMATION?
We use the information that we collect about you to:
- Process your orders
- Manage your account – see also “Use of credit reference agency information
- Administer this website
- Monitor customer traffic patterns and site usage to help us develop and improve the design and layout of the site.
- Notify you about enhancement to our services, such as changes to the website, new services and special offers that may be of interest.
All credit/debit cards details and personally identifiable information will NOT be stored, sold, shared, rented or leased to any third parties.
KEEPING IN TOUCH WITH YOU
We want to keep you up to date with information about new ranges, special offers and improvements to this site. If you decide you do not want us to contact you, you can request that we stop using your information and that we stop emailing information to you by sending us an email to shop@bioware.me quoting Security and Privacy Enquiry.
CHANGES TO THE PRIVACY POLICY
We keep our privacy policy under regular review and we will place any updates in this webpage.
SAFEGUARDING YOUR PERSONALLY IDENTIFIABLE INFORMATION
We will take reasonable care to maintain appropriate safeguards to ensure the security, integrity and privacy of the information you have provided us with. When you place an order or access your account information, we use a Secure Socket Layer (SSL) encryption which encrypts your information before it is sent to us to protect it from unauthorized use. In addition, we will take reasonable steps to ensure that third party business partners’ to whom we transfer any data will provide sufficient protection of that personal information.
CONTACT US FOR FAQ OR FILE COMPLAINTS
If you require further information about our Privacy Policy, contact us:
Bioware Trading LLC
Shop 1, Bldg. 386, Al Souq Al Kabeer,
Bur Dubai, Dubai,
P.O.Box 119409,
Dubai, UAE
